Frequently Asked Questions
Everything you need to know about your Ghurka purchase.
What materials are used in Ghurka products?
We use only the finest top-grain leathers and rugged cotton twill. Each piece is handcrafted to ensure durability and a unique patina that develops over time.
How should I care for my leather bag?
To maintain the longevity of your leather, we recommend using a high-quality leather conditioner every 3-6 months and avoiding prolonged exposure to direct sunlight or moisture.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days, and tracking information will be provided via email once your package departs our warehouse.
What is your return and exchange policy?
We accept returns and exchanges on unused, full-priced items within 30 days of delivery. Please ensure all original tags and packaging are included.
Do Ghurka products come with a warranty?
Yes, we stand behind our craftsmanship. Our products are covered by a limited lifetime warranty against defects in materials and workmanship under normal use.
Can I personalize my Ghurka item?
We offer custom monogramming services for a variety of our leather goods. Please check the individual product page for availability and character limits.