Returns & Exchanges
At Ghurka, we stand behind the enduring quality of our leather goods and offer a 30-day return window for items in their original, unused condition. We are committed to ensuring your complete satisfaction with every handcrafted piece you purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in the original Ghurka dust bag and shipping box, ensuring all authentic tags and documentation are included.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via the portal and secure it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Deliver your package to the designated carrier location; once our artisans inspect the return, your refund or exchange will be processed within 7-10 business days.